A couple of months ago my washing machine, a long serving top loader, finally died. I wasn’t particularly sad, as I’d been thinking about replacing it with a nice new water efficient front loader for a while. And so it was that I ended up buying a Swedish made Asko model W6884 Eco wasing machine. I hadn’t looked at reviews of the Asko machines, but the salesman sold me on the Asko. In particular I liked the door seal arrangement, which does not feature the big rubber boot that needs to be wiped out after each use. I got the machine home, installed it, and eagerly fired it up with a load of washing. I noticed a few squeaks as the drum rotated, but when it got to the spin cycle, particularly with a heavy load, the machine sounded like someone bouncing up and down on an old inner-sprung matress. Surely that can’t be right, I thought, but I left it for a while to see if it would wear in and settle down. It didn’t. I noticed that the squeaking occured if I rocked the drum backwards and forwards. Since it was an expensive, brand new machine I was reluctant to start pulling things apart myself, so I called the Asko serviceman. On taking the top off the machine, he found that the spring attached between top rear the drum and the back of the case was rubbing against a lug on a bracket which provides an attachment point for one of the transport bolts. He called the Asko agents and discovered that there was a new type of spring, which he ordered. In the mean time he tried to bend the spring to make it clear the lug. It helped, but the rubbing still occured. About a week later the new spring arrived and was fitted by the serviceman. Dissapointingly, the squeak persisted. This time I took the lid off myself (three torx screws along the back edge of the lid) and examined the spring (which looked exactly the same as the old one, so no wonder the problem remained). The solution was obvious. I went and got my drill and drilled a 3mm hole above the two existing slots into which the spring hooked, then moved the spring up to use the new hole (see photo below). The spring is now well clear of the lug, and the squeak fixed. I’m just left wondering if all examples of this model have this flaw, or if mine was unusual? If they do all squeak, how did such a design flaw slip past quality control at Asko? Anyway, if you have this problem with your Asko, at least you now know how to fix it.